eScooter model Acer ES Series 5 (AES015) repair issue, How to verify Identify beyond stickers?

turkda
turkda Member Posts: 1 New User
edited 11:22AM in Members Lounge

I hand over to service Kron IT, d.o.o. , Slovenia, my eScooter model Acer ES Series 5 (AES015), because it stopped working.

www.kron.si

Month passed and They informed me it was doused with liquid. I disagreed. I requested photos and find out that they showing me not my eScooter.

Question: is there any other way to determine identity of eScooter besides two stickers on outer side of the frame?

https://community.acer.com/en/kb/articles/15994-locate-the-serial-number-on-acer-escooters?utm_source=community-search&utm_medium=organic-search&utm_term=escooter+identity

[Edited the thread to add issue detail to the title]