SERIOUS HELP NEEDED: How to charge Acer SF314-43 Laptop with USB 3 or USB-C ports?

Brightness1982
Brightness1982 Member Posts: 45 Troubleshooter
edited October 7 in Swift and Spin Series

Evening everyone,

I just want to know how I can charge up my Acer SF314-43 laptop with either the USB 3 or USB-C port?

I had a serious problem recently where this Acer SF314-43 laptop would not charge. It's detailed here:

Thanks 😥

[Edited the thread to add model name to the title]

Answers

  • Puraw
    Puraw ACE, Member Posts: 14,076 Trailblazer

    Hi, if you check the AMD community you will find many topics with the Ryzen 5500U/5700U CPUs and unstable USB ports (AMD Framework laptop with USB-C charging issues), I recommend using the barrel plug power adapter for charging only: USB Ports highly unstable with 5000 Series CPU and... - AMD Community I also advise upgrading to Windows11, Acer released a brand-new BIOS version 1.10.

  • Brightness1982
    Brightness1982 Member Posts: 45 Troubleshooter

    Thanks for your reply Puraw!


    However, I’m not sure if the URL you gave is related to my question?


    I just want to know if I have a way to charge my Acer laptop if the regular power charger port stops working? It has stopped working in the past and it was a huge nightmare!😪

  • Puraw
    Puraw ACE, Member Posts: 14,076 Trailblazer

    IMO, the AMD CPU is related to your USB-C charging issue, and you cannot charge a laptop with the USB3.0 port. Did you upgrade to Windows11 and updated to the latest BIOS?

  • Can you tell me the model of the dock you want to connect to the USB-C port?

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  • AnhEZ28
    AnhEZ28 ACE, Member Posts: 4,456 Pathfinder
    edited October 1

    @Brightness1982
    I checked your laptop specifications and it supports USB-C PD 65W charging. You can use a PD charger rated at least 65W to charge the laptop is the DC-port has failed.

    Please remember to include @AnhEZ28 when you want to reply back to my comment so that I can check your response.
    Thank you and have a nice day!
  • billsey
    billsey ACE Posts: 34,645 Trailblazer

    Yes, as the others have stated spec says you can use your USB-C port to charge the laptop:

    You need a charger that provides at least 65W, though even a 100W will work well, so don't be forced into just the one size. It will be slightly more efficient if it supports the 20V option than if it only does one of the lower voltages.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • Brightness1982
    Brightness1982 Member Posts: 45 Troubleshooter

    Thanks for your reply Puraw!

    I just updated to the latest Acer 1.10 BIOS a few days ago and I'm running Windows 10 Pro.

    How does it matter if I upgrade to Windows 11????? 😥😥

  • Puraw
    Puraw ACE, Member Posts: 14,076 Trailblazer

    Because the BIOS version you just installed updates also the EC that controls the power and battery function for Windows11 23H2 and the latest drivers released by Acer are all for Winidows11, so it makes little sense to stick with Windows10. Also, W10 becomes obsolete next year. 😉

  • Brightness1982
    Brightness1982 Member Posts: 45 Troubleshooter

    Thanks for your reply Puraw!

    Windows 10 Pro is telling me that Windows 11 Pro upgrade is available for free and you're saying that by upgrading to Windows 11 Pro I'll be able to recharge this laptop via the USB C port???

    Wow, I hope you're right!😰

    Is there any way for me to check before I upgrade to Windows 11 Pro?

  • Puraw
    Puraw ACE, Member Posts: 14,076 Trailblazer

    Hi, you can either wait till next year to upgrade when W10 becomes obsolete, or you can do the upgrade to W11 23H2 Pro now and use your USB-C port for charging, this is up to you. Note we are waiting for W11 version 24H2 that will be released any time now. I recommend not to wait till next year and upgrade now. 😉

  • billsey
    billsey ACE Posts: 34,645 Trailblazer

    Charging via USB-C isn't related to the OS version. You can use that whether you are running Windows 10, Windows 11 or Linux. The function is in the hardware and doesn't require software to work.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • Brightness1982
    Brightness1982 Member Posts: 45 Troubleshooter
    edited November 18

    Thank you for your reply Billsey!

    Are you sure this is the case? Puraw seems certain USB-C charging will work with an upgrade to Windows 11 Pro…?

    😥😥😥😥

    I was just looking at this page and it says:

    https://www.acer.com/au-en/support/product-support/SF314-43/NX.AB1SA.002/details

    "USB charging 5 V" but is this referring to the Acer laptop being able to charge other devices when plugged into the USB ports of this Acer laptop? ☹️

  • billsey
    billsey ACE Posts: 34,645 Trailblazer

    Windows version, or for that matter, OS type, doesn't make any difference for whether you can charge or not. If you can charge via USB-C in Windows 10, you will be able to do the same in Windows 11.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.