Webcam issues on Predator G3-572

Jxn_xD
Jxn_xD Member Posts: 3 New User

I've looked in Device Manager and I see no issues, but if I go to my camera app, nothing shows up. The green light next to the webcam lights up, signaling it's functioning, yet no image shows up. I've tested this out with multiple different apps and services including Discord and Zoom, but no image shows. Does anybody have a solution for me? I've also already tried restarting my computer like the error message said, but it didn't fix anything.

Answers

  • StevenGen
    StevenGen ACE Posts: 12,487 Trailblazer

    This could only happen if the eDP cable that also connects to the camera is faulty or has frayed (as it travels from the bottom mobo to the top LCD case to the camera also, and its prone to be damaged) so you need to take the screen bezel panel off and check this eDP cable to the camera if its not damaged and/or replace it and see if the camera works, if not change the camera or just use a USB external camera as it will be allot cheaper and less of a hassle. Good luck and hope this helps you out.

    These are the Predator G3-572 laptops appropriate parts that you need to look at and change if they are damaged and not working:

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