following restart laptop requested Plug in charger but charger is not registering

westyliverpool
westyliverpool Member Posts: 1 New User

Following an update that required a restart, laptop requested charger be plugged in but it will not register my charger and all I have is a blank screen with a connect charger symbol and it sounds like a fan is running. I have held down power button to force shutdown but this will not work either. Any suggestions.