Amundsen Trojan takes over. Acer could change it so that the antivirus program doesn't react. Caused

Comero
Comero Member Posts: 3 New User
edited September 28 in Welcome Forum

This Amundsen Trojan takes over. Acer could change it so that the antivirus program doesn't react. Caused me to reinstall Windows. Wlan completely lost.

[Edited the topic title to include the topic issue.]

Comments

  • @Comero

    Since you reinstall windows you might have to install the driver.

    Try windows x
    go to device manager
    expand network adapter 
    Right click on wifi adapter, wired driver - uninstall
    restart the computer.  

    If it is still not working properly

    Go to website - support.acer.com 
    chose your country
    type the snid or chose the model no
    go to drivers 
    Install the wireless driver, wired driver

    Before installing the wireless driver go to device manager - uninstall the wireless driver.    Without restarting the computer - try to install the wireless driver from acer support website. 

    If you are able to go online using lan cable , you can install wireless driver or else you might have to purchase external wifi adapter. You can even download driver on a usb using 2nd computer and then install the driver.

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