HELIOS NEO 16 KEYBOARD BACKLIGHT CUSTOMIZATION ISSUE

SVDESTROYER
SVDESTROYER Member Posts: 20 Troubleshooter
edited October 5 in Predator Laptops

I HAVE HELIOS NEO 16 2023 VERSION LAPTOP WHEN I TRY TO CUSTOMIZE THE KEYBOARD BACKLIGHT I CANT CHANGE TO OTHER COLOURS OR EFFECT IN PREDATOR SENSE

[Edited the thread to add model name to the title]

Answers

  • JackE
    JackE ACE Posts: 44,865 Trailblazer

    Has customization ever worked?

    Jack E/NJ

  • SVDESTROYER
    SVDESTROYER Member Posts: 20 Troubleshooter

    @JackE WHY YOU ASK LIKE THAT, IS THERE ANY PROBLEM IN ALL LAPTOPS

  • JackE
    JackE ACE Posts: 44,865 Trailblazer

    Has customization ever worked on your laptop?

    Jack E/NJ

  • Chandra_Prakashh
    Chandra_Prakashh Member Posts: 11

    Tinkerer

    Pulsar lighting is not working the after the last update of Predator Sense.

    They need to fix it.

  • SVDESTROYER
    SVDESTROYER Member Posts: 20 Troubleshooter

    @Chandra_Prakashh do you have predator laptop or you know this by news, if you have one did you even updated your geforece rtx because i updated once and now, i dont know games started to stuttering and there are some black dots like i attached the pic in here

  • JackE
    JackE ACE Posts: 44,865 Trailblazer

    SVDESTROYER

    Has customization ever worked on your laptop?

    Jack E/NJ

  • SVDESTROYER
    SVDESTROYER Member Posts: 20 Troubleshooter

    @JackE which customization you are referring to?

  • JackE
    JackE ACE Posts: 44,865 Trailblazer

    Have you ever been able to change KB backlight to other colors or effect in PredatorSense?

    Jack E/NJ

  • SVDESTROYER
    SVDESTROYER Member Posts: 20 Troubleshooter

    @JackE No sometimes it changes but other times it didnt

  • JackE
    JackE ACE Posts: 44,865 Trailblazer
    edited 12:41PM

    > >I CANT CHANGE TO OTHER COLOURS > >

    > >sometimes it changes> >

    When does it change sometimes — or when did it change sometimes? Now? A month ago? Two months ago? The day you turned the machine on for the first time? In other words, did it ever really change or you don't remember?

    Jack E/NJ