I got my pin wrong multiple times and it told me to wait

prestonbell10000
prestonbell10000 Member Posts: 16

Tinkerer

edited September 27 in Nitro Gaming

but now I can’t reset the pin beacuase the forgot pin option isn’t there

Answers

  • Puraw
    Puraw ACE, Member Posts: 14,047 Trailblazer
    edited September 27

    Hi, click on the Power button at the bottom right of that screen and Restart or Shut down and use your password instead of PIN.

  • prestonbell10000
    prestonbell10000 Member Posts: 16

    Tinkerer

    @Puraw how do I use my password instead

  • @prestonbell10000

    You will see sign on options - You can chose between pin and password to login

    Click on "Like" if you find my answer useful 

    Click on "Yes" if it answers your question.


    Please click YES if I answered your question

    I am not an ACER employee
    B  Thank you and have a BLESSED AND HAPPY DAY  B


                                         ★★ WILLIAM - MRK ★★

  • prestonbell10000
    prestonbell10000 Member Posts: 16

    Tinkerer

    This is all that it comes up with

  • prestonbell10000
    prestonbell10000 Member Posts: 16

    Tinkerer

    Asked me to put in A1B2C3 then that was it comes up with

  • prestonbell10000
    prestonbell10000 Member Posts: 16

    Tinkerer

  • @prestonbell10000

    Hold the shift key which is above ctrl key on the left corner of keyboard

    click on the Power button at the bottom right of that screen and Restart

    It will go to chose an option, continue, troubleshoot

    chose keep my files - it will asked you to click on user account - type the password. It will be in progress. Please do not type the pin. It will not work.

    Or

    chose remove everything and reinstall windows. Setup a new pin and password

    Click on "Like" if you find my answer useful 

    Click on "Yes" if it answers your question.


    Please click YES if I answered your question

    I am not an ACER employee
    B  Thank you and have a BLESSED AND HAPPY DAY  B


                                         ★★ WILLIAM - MRK ★★

  • prestonbell10000
    prestonbell10000 Member Posts: 16

    Tinkerer

    that’s really annoying I just. Reset it and downloaded everything back

  • prestonbell10000
    prestonbell10000 Member Posts: 16

    Tinkerer

    a day agooo

  • @prestonbell10000

    I hope everything is working fine now. Any issues please revert back.

    Click on "Like" if you find my answer useful 

    Click on "Yes" if it answers your question.


    Please click YES if I answered your question

    I am not an ACER employee
    B  Thank you and have a BLESSED AND HAPPY DAY  B


                                         ★★ WILLIAM - MRK ★★

  • Puraw
    Puraw ACE, Member Posts: 14,047 Trailblazer

    If the password box does not show up, restart again and as soon as you see the Acer logo press Alt+F10 and type in your password, In the Troubleshoot screen you can Restart to Windows.