Keyboard on A315-44P does not work. Purchased in June 2024.

dhnola
dhnola Member Posts: 1 New User

Keyboard on A315-44P does not work. Purchased in June 2024. Any solution? Failed in less than 3 months. Did not buy to need an external keyboard. Also fan makes noise.

Answers

  • StevenGen
    StevenGen ACE Posts: 11,936 Trailblazer
    edited September 26

    The keyboard is part of the uppercase of your laptop and is not a separate keyboard part, the cpu fan noise is probably because the fan is faulty, all these components must be changed under warranty, do not open the laptop as it could void your Acer warranty, let Acer Tech Support in your country change the keyboard/top cover and fix the cpu fan noise or change the fan. Good luck and hope this helps you out in knowing what to do.

    These are the parts that Acer in your country should change if you are using an English US International keyboard as there are many languages for keyboards for the Aspire A315-44P laptop.

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  • Axxo
    Axxo Member, Ally Posts: 701

    The problem that your Acer Aspire laptop's keyboard stops working is possibly caused by the keyboard drivers. You can check it out by simply accessing the BIOS menu. Start or restart your Acer Aspire laptop and keep pressing the F2 key on your keyboard to open the BIOS menu.
    You should shut down your laptop completely using the Power button, then unplug your laptop, remove the battery, leave it out for a minute or two, then put the battery back in and turn on your laptop to see if the keyboard starts working.

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