Acer Swift SF314-42 - Unable to get driver and or BIOS updates for windows 11

Martin_Mine1
Martin_Mine1 Member Posts: 3 New User
edited September 27 in Swift and Spin Series

I have an Acer Swift with SNID XXXX and has been running windows 11 for years.

When I go to Acer update site the only option presented and available are updates for windows 10, I find this extremely hard to believe.

I seem to be running into some technical issues for which I cannot believe that Acer only provides driver and BIOS updates for windows 10 and only goes as far as 2022, that is what the Acer website is showing.

Does anyone know anything about this?

Thanks in advance!

[Edited the topic title to include model number and to hide sensitive information]

Answers

  • Puraw
    Puraw ACE, Member Posts: 13,527 Trailblazer

    Windows11 was not offered to W10 users till mid 2022 and that is only 2 years ago, we cannot read SNIDS or SERIAL numbers, you have to post your full laptop Swift model like SF315-51. BTW this model has issues running Window11 as there are no W11 drivers available.

  • Martin_Mine1
    Martin_Mine1 Member Posts: 3 New User

    Exactly, I have been running it for years….

    I've had no issues whatsoever running windows 11 on this model and why would there not be any updates available for windows 11 when it's already running on it for years?

    It doesn't make any sense…

  • billsey
    billsey ACE Posts: 34,313 Trailblazer

    As suggested, we really need to know what computer you have before we can even guess as to an answer. Your full model number is usually on the same sticker as your serial number, it should look something like xxxxx-xxx-xxxx. If Acer isn't showing drivers for Windows 11 on your specific model, then they might not have fully functional drivers for all included peripherals… The OS would work, but some drivers would have problems.

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  • Martin_Mine1
    Martin_Mine1 Member Posts: 3 New User

    the model is SF314-42

  • billsey
    billsey ACE Posts: 34,313 Trailblazer

    OK, that runs a Renoir chipset and Microsoft says they are compatible with W11. Acer doesn't have drivers for W11 listed, which typically means that there was a device in the build that didn't meet compatibility specs. If the model were new enough they would have gotten the vendor to provide an updated driver, but likely yours is just old enough they didn't go to that effort. Just continue to get your updates from Windows update, you won't see anything newer from Acer.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.