Slight static which goes on and off when i connect any earphone via the 3.5mm jack !

kkDN
kkDN Member Posts: 2 New User
edited September 22 in Predator Laptops

So i recently purchased Helios 16 2023 model (13700hx+4060). When i connect my earphones via the 3.5 mm jack there is very slight static/hissing which isn't really bothersome but still present and it concerns me whether this is a hardware defect or a software problem which has troubleshooted somehow, couldn't really find any solution so had to make a post. Also I've tested out 2 of my earphones and its not a fault in them. So what could be the most likely cause and solution to it? Also about the static, it comes on just before i play some audio and stops a few seconds after the audio stops. While the audio plays the static isn't really noticeable/bothersome.

PLEASE HELP!!!

Answers