acer aspire a314-22-r8ax aspire 3 charging issue

iusetech67
iusetech67 Member Posts: 1 Newbie
edited 1:53PM in Aspire Laptops

I own a laptop aka aspire 3 a314-22-r8ax and sometimes when it reaches 10%,it goes to 5% and turns off immediately. When i also charge my laptop turned off,it slowly charges when its plugged in. can y'all help me with this issue

[Edited the thread to add model name to the title]

Answers

  • AnhEZ28
    AnhEZ28 ACE, Member Posts: 4,102 Pathfinder

    @iusetech67

    Is your charger working properly? Does the battery drain when the laptop is plugged in?

    Please remember to include @AnhEZ28 when you want to reply back to my comment so that I can check your response.
    Thank you and have a nice day!