Crucial M.2 SSD (2017) not detected in Acer Predator Triton 300 SE

84gustavohenrique
84gustavohenrique Member Posts: 2 New User

I installed a Crucial M.2 SSD (512 GB, S/N CT525MX300SSD4) as a second storage drive on my Acer Predator Triton 300 SE, but it is not being detected in either the BIOS or Windows 11.

The SSD works perfectly when installed in another laptop.

Why isn't my Acer Triton 300 SE recognizing the SSD, and how can I resolve this issue?

Answers

  • sri369
    sri369 ACE Posts: 2,814 Pathfinder

    Load the drivers - looks like your laptop is missing corresponding drivers.

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  • StevenGen
    StevenGen ACE Posts: 12,487 Trailblazer
    edited September 19

    Go into Disk Management as it should be detected there and initialize the drive and give it a drive letter, if the drive is not detected then go through this guide "M.2 SSD Not Showing Up? Here’s How to Fix It" and systematically see if these fixes detect the Crucial drive. Good luck.

    If this answers your question and solved your query please "Click on Yes" or "Click on Like" if you find my answer useful👍

  • Hello! Please, with the new ssd connected, send a photo of the bios information tab. The ssd should be showing up on that tab!

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  • @84gustavohenrique

    Please check whether the ssd you are using is compatible with your computer.

    I would like to provide some additional info which will really help you. 

    Kindly go through the details given below.  The info provided below will be very helpful to get the current memory and ssd details of your computer and the options to upgrade it.  

    Please visit the website given below.  There is an option to  "start your scan "  and " select your computer " .  Please chose the options and try it.  It will show you the memory and SSD’s details and the best upgrade options for you.. 

    https://www.crucial.com/

    It will tell you what you currently have and what you can add for memory and SSD's. 

    Note: If you decide to buy you can always compare the prices by visiting other websites or stores and then you can decide.  We are providing the info of scan app just to show you the upgrade options.  You can even download similar scan apps from other memory upgrade websites too. 

    To check the compatibility of ram which you can use on your computer.. Get CPUz and check it with that in SPD section of all the RAM and specs that you have, its a quick and simple way to check all OEM specs and what you have in your system. 

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  • 84gustavohenrique
    84gustavohenrique Member Posts: 2 New User

    It seems my BIOS is locked, as I can only make a few changes, such as adjusting the clock.

    Is there a safe way to unlock my BIOS?

  • sri369
    sri369 ACE Posts: 2,814 Pathfinder

    you don't need to make changes in bios, just check the information displayed to check for drives and send those photos.

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