Laptop Freeze after installing AMD Display Driver in Acer Aspire 3 A314-22

pawana
pawana Member Posts: 4 New User
edited September 16 in Aspire Laptops

Hello, first of all it will be kinda long question.

So my uncle gave me his old work laptop (Acer Aspire 3 A314-22), it works okay, until one day I realized that it got no Display Driver. So I install the AMD Display Driver from Acer driver page.

After the installation, the laptop suddenly got turned off. So I turned it on again, but after logged in, only few seconds in, the laptop got turned off again. I tried to boot into safe mode, uninstall the display driver (with DDU), restart, it works fine again, but without display driver.

I tried installing the driver from AMD website, but still, either the laptop freeze or it will restart again as soon as I logged in into windows.

Does got the same issue and have any reccomendation? I already stuck with this problems for 3 days, I also tried to do fresh install of both Windows 10 and 11 both with no luck.

the specs for the laptop is:

Acer Aspire 3 A314-22

AMD Ryzen 3 3250U

AMD Radeon

12 GB RAM DDR4

NVME SSD 250 GB Storage

Windows 10 Home Single Language

[Edited the thread to add model name to the title]

Answers