acer nitro 5 an515-55 screen overheating

lockofrenk2004
lockofrenk2004 Member Posts: 1 Newbie

hello, my laptop screen is overheating on the left side at the middle to a point that it is causing a hole. What can I do to remedy the situation?

Answers

  • StevenGen
    StevenGen ACE Posts: 12,682 Trailblazer
    edited September 2024

    If the screen is overheating in any way and especially that far up, then there are probably issues with the screens eDP cable that is down lower and has issues with its pin plugs that have shorted, and you need to get your laptop inspected asap as it could cause a fire or destroy your mobo. Don't use the laptop and have the eDP or screen changed by a qualified technician. Good luck and hope this helps you out.

    These are the AN515-55 oem Acer parts that you should look at and/or change:

    eDP cable

    To check which LED screen model you have install HWiNFO64 and go to this software's Monitor like its shown below:

    Nitro 5 AN515-55 laptops oem screens fitted by Acer to your laptop:

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  • Axxo
    Axxo Member, Ally Posts: 963

    First of all we need to determine whether it is a hardware or software issue.

    If it is still not working then we have to do a refresh and reset

    click on start - settings - update and security - recovery - reset this pc - get started

    or

    on start - type here to search - type reset this pc - click on reset this pc on the top - click on get started

    It will show you keep my files and remove everything
    chose keep my files
    chose the account - type the password - click on local reinstall - click on reset
    It will be in progress..
    login to computer and start using the computer.
    If it is still not working

    click on start - settings - update and security - recovery - reset this pc - get started
    chose remove everything
    click on local reinstall - just remove my files - click on reset
    It will be in progress

    Note:

    If you do refresh ( keep my files ) - all your personal files like pictures, music , documents , videos will still be intact. Only the applications will be lost

    If you do reset ( remove everything ) - you are doing a factory default. It will become like a day one computer. It will wipe out everything and take your computer to day one like a new computer.

    You can also do the recovery in an alternative way..

    There are two alt keys on the keyboard. If you look at the bottom row of keyboard you can see the one on the left side of space bar and the other on the right side of space bar. The alt key on the right side will be looking like alt, alt gr or alt car. Turn off the computer. Hold the alt key on the left and tap f10 continuously. It will go to repair mode. It will show you chose an option, continue, troubleshoot. If it is not going to repair mode, turn off the computer. Turn on the computer. Hold the right alt key ( alt gr or alt car or alt ) and then tap f10 continuously. It will go to chose an option continue and troubleshoot..

    It will show you chose an option, continue, troubleshoot
    Go to troubleshoot - click on reset this pc
    click on keep my files ( only applications will be lost ) chose your account and type your password - click on local reinstall - click on reset
    It will be in progress

    If the keep my files option is not working

    Go to troubleshoot - click on reset this pc – click on remove everything – click on local reinstall – just remove my files – click on reset
    It will reinstall windows.

    If the just remove my files is not working..

    Go to troubleshoot - click on reset this pc – click on remove everything – click on local reinstall – Fully clean the drive – click on reset
    It will reinstall windows.

    Note: You can also go to chose an option , continue , troubleshoot by holding the alt key + tapping f10 or alt gr + tapping f10 on the keyboard while turning on the computer. Once you see the troubleshoot option, you can stop tapping the f10 and stop holding the alt key. Then you can try the keep my files and remove everything ( just remove by files and fully clean the drive ) by following the steps which was mentioned above.

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    If this answers your question and solved your query please "Click on Yes" or "Click on Like" if you find my answer useful.

  • Axxo
    Axxo Member, Ally Posts: 963

    Also, Try these troubleshooting steps:-

    Search for "Power & sleep settings" in Start.
    See a "High performance" option? Click it! Might be all you need.
    Secret Power Moves (for hidden options):
    Open Command Prompt as admin (search for it in Start, right-click, "Run as administrator").
    powercfg -duplicatescheme 8c5e7fda-e8bf-4a96-9a85-a6e23a8c635c
    powercfg -duplicatescheme e9a42b02-d5df-448d-aa00-03f14749eb61
    Bonus Tip: Cooler When Idle:
    Open Control Panel (search for it in Start).
    Go to "Power Options" > "Change plan settings" for your active plan.
    Click "Change advanced power settings".
    Find "Maximum processor state" under "Processor power management".
    Set both "Plugged in" and "On battery" to 99% to keep your CPU from working overtime when chilling.
    While you're there, set "Minimum processor state" to 0%.

    ——————————————————————

    If this answers your question and solved your query please "Click on Yes" or "Click on Like" if you find my answer useful.