Steps to perform a clean install on my Aspire V5-571P - Intel(R) Core i5-3337U CPU @ 1.80GHz

stevezulus
stevezulus Member Posts: 3 New User

I have never performed a clean install on my Aspire V5 (actually I've never performed a clean install on any of my laptops!). My Acer laptops performance has reduced to a crawl.

Does anyone have step-by-step instructions of how to perform a cold install?

For example, where do I go for the Windows OS (i.e. I don't have any backup disks with the OS that came with the original laptop) … do I need to make OS disks before performing the clean install?

Where do I find the software licenses?

Several years ago I purchased Microsoft Office and downloaded it from the web (i.e. I don't have any disks with the software) … but don't know where the software license agreement resides now. Is there a way to find the license agreement number on my physical laptop before I perform the cold install?

A step-by-step instruction list would be fabulous (along with pitfalls to avoid :-)

Answers

  • AnhEZ28
    AnhEZ28 ACE, Member Posts: 4,243 Pathfinder

    @stevezulus

    Try the Reset this PC function.

    Regarding the Microsoft Office's license, you can try to sign in you Microsoft Account and this will automatically sync the license to your account.

    Please remember to include @AnhEZ28 when you want to reply back to my comment so that I can check your response.
    Thank you and have a nice day!