Acer n20c1 does not boot up. Black screen.

HavelockT
HavelockT Member Posts: 1 New User

Bought over a year ago but just starting up. Powers up, black screen then after about a minute gets two tones - low, high - then nothing more. what do those tones indicate?

Earlier with the original *8GB RAM I got a single beep which I thought meant bad RAM so I installed 2 16GB cards.

Answers

  • The Nitro 5 model N20C1 is the Nitro 5 AN515-55 laptop, so use this reference model number as N20C1 model number means nothing, what I suggest is that you do a Hard Reset as for a 2020 laptop it could be that the laptops EC or Chipset chips have locked up or frozen and that is why you are getting a black screen at bootup or the battery needs replacing (as laptops battery usually needs replacing after 4 years) or at worse the main power rail has issues and it needs to be checked out by a technician and the appropriate parts replaced or at worst it could be a blown NVidia gpu chip which then a technician can disable the NVidia graphics and you can use your laptop with the cpu graphics or you can the option to replace the mainboard of your Nitro laptop.. Good luck and hope this helps you out further.

    Hard Reset:

    Unscrew the eleven (11) screws of the back cover, pry the right edge side first to release the latches of the back cover and pry the back cover open, take the main battery out first, disconnect the RTC/BIOS battery and then short this batteries + & - pins at the mainboard plug and take the ram out, leave the laptop like that for at least 1 hour (preferably overnight) and then reconnect everything and if you have 2x ram modules only connect 1x ram module first and alternate the ram to see if the ram is not the black screen of the laptop not booting properly or its the EC or Chipset chips that are causing this boot issue as this will reset the laptop and the laptop will boot properly.

    If the laptop still doesn't boot properly and you get a black screen take your laptop to a technician as your laptop could have main power rail issues that need analyzing and replacing. Good luck and hope this helps you out further.

    Nitro 5 AN515-55 batteries

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