Hi, I've got new (2 months) Acer Nitro 16 AN16-41 with Ryzen 7 7735HS, 32 GB RAM and RTX 4070. During boot I've got following problems:
- Black screen when I'm booting notebook without charger (original) plugged - no response from keyboard, external keyboard touchpad or mouse - FIX: press and hold power button till shut down and then boot again.
- Deactivation of USB-C port which I'm using to connect USB hub with keyboard and pendrive connected - port is fully deactivated, doesn't recognize any devices, only fix is completely shut down notebook and then boot once again. Restarting from windows don't work.
- Acer Nitro Sense doesn't recognize connected charger - software doesn't change profiles, and doesn't show temperatures nor frequencies of GPU and CPU. This issues happens almost everytime. FIX: restarting notebook with charger already connected.
- Bluescreens during boot. This issue is probably connected with first issue listed in my post but I've checked minidump and I've got only 3 dumps and everyone is the same: "DPC_WATCHDOG_VIOLATION (133)" This issue happens to me only 3 times during my ownership.
Only thing I've done so far: update bios and extending RAM to 32 GB (stock was 16, all of these things happened too)
I'm going to make clean install of Windows, not from recovery but I don't think it will help, in my opinion I've got a hardware issue, probably with motherboard.
Please, help me or at least tell me what to do to fix these issues by myself.
[Edited the thread to add issue detail]