Acer A715-42G - Battery Stuck at 0%, charger plugged in for 3-4 hours, but it still shows 0%

Naman_Rajput
Naman_Rajput Member Posts: 1 New User
edited September 2 in Aspire Laptops

I have Acer A715-42G , 3/4 months ago i started facing battery issues that it started to stuck . Sometime while charging it stuck at 20% and sometime at 45% randomly at any percentage . At that percentage it stop charging still with the charger plugged in . But today when i power on the laptop it shows battery 20% and as i plugged in the charger it suddenly turned off and restart automatically and started showing battery 0% and get stuck.

I let the charger plugged in for 3-4 hours, but it still shows 0%

I have done all the possible ways to solve the problem whether it with battery driver update, reset battery, troubleshoot but my problem is still intact.

so, can someone tell me what to do???

[Edited the thread to add model name and issue detail to the title]

Answers