Acer Nitro 517-54 Not Turning On Until After Unplugging Battery, Works Again With Battery After

This morning, I had a massive scare when my laptop wouldn't turn on. I had left it on the night before, plugged in. Both the power and battery indicators were not on, and nothing happened when I pressed the power button. I was able to charge my phone through the USB port, however. I unplugged the battery, and it was able to turn on from being directly plugged in; plugging the battery back in and disconnected it from the power source also let it turn on. I am trying to figure out what caused this to happen in the first place, so I can prevent it from happening in the future. Does anyone know? I have attached some screenshots from the battery report. Additionally, I have the acer care center feature turned on where it does not charge over 80%.

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Puraw

https://community.acer.com/en/discussion/711798/acer-nitro-517-54-not-turning-on-until-after-unplugging-battery-works-again-with-battery-after

Hi, don't try to limit battery charging with bloatware and completely uninstall Acer Care Center. Create a battery report with the Widows command: powercfg /batteryreport and check if Connected Standby is supported:

If not supported like the picture above there may be an issue with Modern Standby in Windows11 and your battery. Check this forum on Acer Care Center and Battery charge limiting and battery Calibration issues, there are many posts on this topic.

StevenGen

https://community.acer.com/en/discussion/711798/acer-nitro-517-54-not-turning-on-until-after-unplugging-battery-works-again-with-battery-after

This is common with the Nitro laptops; I’ve had this happen to my Nitro laptop that is a newer model than your AN517-54 Nitro and a Hard Reset has fixed this issue completely. This happens because the Nitro laptops EC and Chipset chips that govern the boot process freeze and it stops the on/off function of the laptop and the laptop needs a Hard Reset. Taking the main battery is part of the reset process but I suggest that you also do what Puraw recommends above and also do a full Hard Reset by doing this:

First unscrew the twelve (12) screws of the back cover of the laptop, then starting from the upper side, pry to release the upper side latches then continue releasing the remaining latches. Then remove the lower case.

Take the main battery out then disconnect the RTC/BIOS battery and then short the bios batteries + & - pins at the mainboard plug and take the ram out, leave the laptop like that for at least 15min and then reconnect everything and if you have 2x ram modules only connect 1x ram module first and alternate the other ram module to see if the ram is not the issue of the laptop not booting properly or its the EC or Chipset chips that are causing this partial boot issue as this will reset the laptop and the laptop will boots properly. As doing this will fix this issue and you shouldn’t have this again. Good luck and hope this helps you out further.

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