touch pad not working in predator helios neo 16 which i bought recently

Bharanidharan161
Bharanidharan161 Member Posts: 1 Newbie

touch pad not working in predator helios neo 16 which i bought recently

Answers

  • Puraw
    Puraw ACE, Member Posts: 14,047 Trailblazer
    edited August 30

    Hi, did you try pressing the F10 (Touchpad) keyboard key and checked in Windows if Touchpad is enabled?

    Check also in BIOS if Touchpad is set to 12C HID and not PS/2, you need to press Ctrl+S in BIOS to show the advanced settings. If nothing works uninstall the 12C HID device in Device Manager, Human Interface Devices and just reboot. Also cleaning the surface of the Touchpad sensor with a wet wipe and drying it thoroughly with dry tissues afterwards as grease/dirt will reduce the sensitivity.

  • Axxo
    Axxo Member, Ally Posts: 925

    Press Win + I keys to open the Settings window and select Devices. Step 2. Select Touchpad from the left panel, scroll down the right-side bar to the Reset your touchpad section, and click on Reset. Then confirm the option to reset the touchpad settings. Fn + F7 Touchpad toggle Turns the built-in touchpad on and off.

    ————————————————-

    If this answers your question and solved your query please "Click on Yes" or "Click on Like" if you find my answer useful.