ACER Nitro 5 (AN517-55-74Q3) CPU temperature hits 99% while gaming. What to do?

Essenne
Essenne Member Posts: 2 New User
edited August 30 in Nitro Gaming

ORIGINAL:

Hallo, ich habe diesen Laptop vor zwei Wochen gekauft

TRANSLATE:

Hello, I bought this laptop two weeks ago

Intel® Core™ i7,i7-12650H Prozessor, 16 GB RAM, 1 TB SSD, NVIDIA GeForce RTX™ 4060

ORIGINAL:

Sobald ich ein Spiel starte, erreicht die CPU-Temperatur leider 99 %. Ich habe nicht weitergespielt, aus Angst, der Laptop könnte schmelzen. Ich glaube nicht, dass das normal ist. Ich warte auf Ihren Vorschlag und wenn ja, können Sie das zulassen Ich weiß, wie ich es mit der Garantie reparieren lassen kann. Grüße, Simone.

TRANSLATE:

Unfortunately, as soon as I start a game, the CPU temperature reaches 99%. I didn't continue playing for fear the laptop would melt. I don't think that's normal. I'm waiting for your suggestion and if so, can you let me know how to get it repaired under warranty. Greetings, Simone.

[The message was translated using Google translation]



Answers

  • Puraw
    Puraw ACE, Member Posts: 14,036 Trailblazer

    Hi, that does not look good, do you have the latest BIOS version 2.14 installed? Send the laptop back to the retailer and demand a new unit, you have 15 days after delivery for claiming a full refund.

    Hallo, das sieht nicht gut aus. Hast du die neuste BIOS-Version 2.14 installiert? Schicke das Notebook an den Händler zurück und verlange ein neues Gerät. Du hast 15 Tage nach Lieferung Zeit, um eine volle Rückerstattung zu verlangen.

  • Axxo
    Axxo Member, Ally Posts: 925

    You can also get a powerful (but silent) 5-fan cooling pad the size of your Nitro 5 laptop, it will raise the laptop a bit to improve circulation at the bottom inlet vents and the extra airflow will considerably reduce the overall temperature when you are doing heavy tasks.

    Also turn off the integrated graphics, when gaming on the laptop screen it allows the cpu to run its graphics at the same time which in then leads to high temps. in nitro sense in the settings turn on dgpu option then restart laptop. it should then only allow the nvidia gpu to run all graphics. this reduced my temps as well as dropping the power plan management to the cpu by 15% in game on around mid 70s to low 80s.

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