Acer Swift X 14 SFX14-71G-72CH - Battery draining while laptop is shutdown

brazio

Hi.

I bought the Acer Swift X 14 SFX14-71G-72CH a week ago and the battery seems to be draining overnight while the laptop is completely shutdown. For the entire first week using the laptop, I shut it down at night at 100% but in the morning it had 99%. In the last few days, instead of 99%, it's starting at 97% and 96%, and I have no idea how to solve this since the laptop is brand new.

I already shut down the fast start and also the power USB in the Acer Quick Acess, but nothing seems to fix this. I've also done a battery calibration in Acer Care Center but the problem seems to persist.

Has anyone else had this issue? Like I said, I bought the laptop only a week ago and had this issue since the very first day. The last time I had a similar problem it was on an older laptop and I had to replace the battery, but that only happened 3 years after I bought it and with heavy use, and not while it was brand new, like the new Acer Swift X 14 I just bought.

Thank you.

EDIT: I just noticed that I have posted this in the wrong forum.

[Edited the topic title to include model number]

brazio

Hi.

I bought the Acer Swift X 14 SFX14-71G-72CH a week ago and the battery seems to be draining overnight while the laptop is completely shutdown. For the entire first week using the laptop, I shut it down at night at 100% but in the morning it had 99%. In the last few days, instead of 99%, it's starting at 97% and 96%, and I have no idea how to solve this since the laptop is brand new.

I already shut down the fast start and also the power USB in the Acer Quick Acess, but nothing seems to fix this. I've also done a battery calibration in Acer Care Center but the problem seems to persist.

Has anyone else had this issue? Like I said, I bought the laptop only a week ago and had this issue since the very first day. The last time I had a similar problem it was on an older laptop and I had to replace the battery, but that only happened 3 years after I bought it and with heavy use, and not while it was brand new, like the new Acer Swift X 14 I just bought.

Thank you.