acer predator helios neo 16 i5 13500hx - throttling issue.

GEN_RAY
GEN_RAY Member Posts: 1 New User
edited August 29 in Predator Laptops

I have acer predator Helios neo 16 i5 13500hx rtx 4050.its running quite well, but while i ran Cinebench r23 and check the scores those are quite low compared to the scores it should have. as i searched further i found out the CPU's core 0 and core 2 are throttling while running benchmark causing the low scores. is there any solution to fix the throttle and gaining its original scores. my laptop is new and is in warranty, can this be fixed by service center.

[Edited the topic title to include the topic issue.]

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