One of my supported notebooks is running so slow that the employee is going home to work from her own PC.
It takes almost 15 seconds for the machine to pop up a Windows menu when clicking the Windows button, and everything else is even slower!
It's an Aspire A515-56 with 24GB of factory-installed RAM, an SSD and Windows 11 23H2.
So far, I've done the following to attempt to solve this;
Disabled any power management while plugged in.
Scanned for Malware and viruses using MalwareBytes, then uninstalled it.
Scanned for Malware and viruses with MS Defender.
Windows upgrades, driver upgrades, firmware upgrades "up to date" twice in a row.
Removed all startup apps and disabled all non-Microsoft services.
Removed all bloatware included when new. Only MS365, Adobe Reader and accounting app left.
Disabled all unnecessary services.
Tested SSD and RAM health.
Cleaned drive of all temporary files, completed updates, recycle bin, logs, etc…
Defragmented drive. (only using around 100GB of 1TB)
Turned off any reporting back to Microsoft re logs, habits, etc.
Ran Registry cleaner to eliminate empty keys and obsolete keys.
NOTHING helped. The Task Manager even shows under 10% utilization for CPU and RAM with only minor fluctuations. By all appearances, the machine should be running super fast.
WHAT am I missing???
