My battery is going down in nitro ANV16-41

Henrihs
Henrihs Member Posts: 5 New User

I have bios 1.09 what people told me to have to fix the problem but it keeps going down when I have everything max I don’t have battery save or anything I turned everything my adapter has the voltage and the amps it needs but it keeps going down when I’m plugged in

Answers

  • Puraw
    Puraw ACE, Member Posts: 14,021 Trailblazer

    Hi, are you using the 135-W barrel port power adapter that came with the laptop? If you have the RTX 4050-4060 that consumes 115 Watt, and the small adapter won't be able to charge the battery and power the dGPU. Consider upgrading to a 180-Watt adapter or more powerful. If you are using a USB-C charger only, that should be a gaming charger like the Asus Rog 100-Watt charger: ROG 100W USB-C Adapter | Gaming chargers-and-adapters|ROG - Republic of Gamers|ROG Global (asus.com)

  • Henrihs
    Henrihs Member Posts: 5 New User

    I have the 4060 on yes I’m using the 135 watt I did research on if I can have bigger power supply most people say it won’t work if I get bigger one if it’s this much a problem I might just return it if it comes with this many problems in the beginning

  • Henrihs
    Henrihs Member Posts: 5 New User

    I’m supposed to buy extra dc adapter for my laptop what I paid seem bit stupid I’m sorry but is it not better for me to get better laptop which don’t have this problems

  • Henrihs
    Henrihs Member Posts: 5 New User

    would it not ruin my battery if I use higher voltage then it takes or it would balance thinks out

  • Zampen79
    Zampen79 Member Posts: 6 New User
    edited November 19

    Sorry to say but seems like the laptop is way underdimensiode regarding power.

    Thanks for contacting Acer Technical Support!

    Unfortunately the computer model, according to the Product specifications on our Support Page, lists that the unit you have has a Maximum Power Supply Wattage of 135W. As such, it is not compatible with the 180W one.

    Best regards,

    Christian

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