Touchscreen doesnt work on Swift GO 14 (SFG14-71T)

ChristinChi
ChristinChi Member Posts: 1 New User

My touchscreen on my Swift GO 14 (SFG14-71T) does not work. I've tried different ways to try to fix it but cannot seem to find a solution. I've tried to search for driver updates, uninstalled/reinstalled touchscreen drivers, and factory reset my laptop. I've had this laptop for about 3 months now and it has occasionally randomly started working once in a while but very rarely.

Answers

  • billsey
    billsey ACE Posts: 33,325 Trailblazer

    That doesn't sound good, but at least you are still in warranty. What does Device Manager say about the tough screen? Are there any, seemingly unrelated, error or warnings in Device Manager? The touch screen is connected to the motherboard via an internal USB connection, plus an I2C serial connection. If one of those is acting up it might show in DM. You might try reinstalling the Serial IO drivers…

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