Acer aspire A315-59,after installing windows10 all my drivers got deleted, touchpad not working.

sardor
sardor Member Posts: 3 New User
edited August 26 in Aspire Laptops

My laptop is acer aspire A315-59.After installing windows10 on my laptop, all my drivers got deleted. After installing the drivers, my touchpad lost its functionality. I couldn't scroll with two fingers. I looked for a driver for the touchpad on Acer's site, but I couldn't find it for my laptop. so, what can I do. Please help me. My touchpad works fine no matter what driver I install.

[Edited the thread to add model name and issue detail to the title]

Answers

  • Puraw
    Puraw ACE, Member Posts: 12,820 Trailblazer

    Hi, why did you install Windows10 on your laptop, BIOS and all drivers on Acer Support are for Windows11? When you downgrade to Windows 10 you should not install any drivers but let Windows10 install drivers and firmware during the installation. You probably have a mismatch of W10 and W11 drivers now. Reinstall W11 or bring the laptop to Acer Services in your country to reset the laptop to factory default for a small service fee. Touchpad does not come with a driver; Windows will install the 12C HID device with the MS Precision driver.

  • sardor
    sardor Member Posts: 3 New User

    when i bought my laptop it was win 10. Then I installed it win11. Again these problems arose. At least the fps in games has dropped a lot. Then I decided to install win10 again.