Acer PredatorHelios Neo 16(2023) Since NVIDIA or Windows update, my graphics driver has begun crash

Jeddaii

Can anyone help me in fixing my problem. For the past year, this laptop has done me good. However, recently, since an update (I believe), not sure whether it was an NVIDIA or Windows update, my graphics driver has begun crashing. I primarily noticed this happening in valorant. I've contacted riot support at the time, and they told me to perform DDU, in which I did, however, this did not help in fixing my problem. Now, I receive errors from other games as well such as league and monster hunter world that my graphics driver has apparently crashed. I've tried everything I could, I updated every driver I could find in the device manager and yet this still happens. I've tried checking my gpu if it was faulty but there seemed to be no problem at all. Is there anyone else also experiencing this? Is there any way I could fix this?

[Edited the topic title to include the topic issue.]

Axxo

Here are some of the steps to speed up your laptop from crashing:-  

Try windows + r -  on the run window - type msconfig  - click ok  
click on services
check - hide all microsoft services 
click on disable all
click on startup 
disable all the startup items 
click on apply - ok  - restart the computer.     Loading process will be very fast now..

Note:
You can always enable the services and startup items later or set it to
normal startup from selective startup later on the General tab  

Try windows + r - on the run window - type appwiz.cpl  - click ok  
it will show you the list of programs
remove all the unwanted third party programs. 
Please don’t remove any drivers.  
If you are not sure , please don’t remove it.  

Try windows + r -
on the run window type temp - click ok -  it will show you the bunch of
files -  try ctrl + a - select all files - press the shift key and click
on delete files 

Try windows + r - on the run window type 
%temp%  - click ok  - It will show you the bunch of files -  try ctrl + a
- select all files - press the shift key and click on delete files 

If you are not able to remove some files - click on skip and then click click on continue.. 

Try windows + r  - on the run window - type cleanmgr - click ok
click on all the boxes except recycle bin and thumnail
Delete the items which are checked 

Try windows x - on the menu - chose command prompt admin or power shell admin 
click on yes 
on the blue or black window  type sfc /scannow 
It will be running till 100 %

Try to do a chrome reset 
open chrome
click on three dots on top right corner 
click on settings
Scroll down - go to advanced
click on restore setting to default
you will see reset settings - cancel
click on reset settings 
Open chrome 
it will work faster now

If it is still not working then we have to do a refresh and reset

click on start - settings - update and security - recovery - reset this pc - get started 

or 

on start - type here to search - type reset this pc - click on reset this pc on the top  - click on get started 

or

Try windows + r using keyboard
on run window - type systemreset

It will show you keep my files and remove everything
chose keep my files 
chose the account - type the password - click on local reinstall - click on reset 
It will be in progress.. 
login to computer and start using the computer. 
If it is still not working 

click on start - settings - update and security - recovery - reset this pc - get started 
chose remove everything 
click on local reinstall - just remove my files - click on reset
It will be in progress

Note:

If you do refresh ( keep my
files ) -  all your personal files like pictures, music , documents ,
videos  will still be intact.   Only the applications will be lost

If
you do reset  ( remove everything )  - you are doing a factory
default.   It will become like a day one computer.    It will wipe out
everything and take your computer to day one like a new computer. 

You can also do the recovery in an alternative way..

There
are two alt keys on the keyboard.  If you look at the bottom row of keyboard you can see the one on the left side of space bar and the other on the right side of space bar.  The alt key on the right side will be looking like alt, alt gr or alt car.  Turn off the computer.  Hold the alt key on the left and tap f10 continuously.   It will go to repair mode. It will show you chose an option, continue, troubleshoot.   If it is not going to repair mode, turn off the computer.  Turn on the computer.  Hold the right alt key ( alt gr or alt car or alt )  and then
tap f10 continuously.  It will go to chose an option continue and troubleshoot..

It will show you chose an option, continue, troubleshoot Go to troubleshoot  -  click on reset this pc - click on keep my files  ( only applications will be lost )   choose your account and type your password   - click on local reinstall  - click on reset It will be in progress 

If the keep my files option is not working.

Go to troubleshoot  -  click on reset this pc – click on remove everything
– click on local reinstall – just remove my files – click on reset 
It will reinstall windows. 

If the just remove my files is not working..

Go to troubleshoot  -  click on reset this pc – click on remove everything
– click on local reinstall – Fully clean the drive – click on reset 
It will reinstall windows. 

Note: You can also go to chose an option , continue , troubleshoot by holding the alt key + tapping f10 
or alt gr + tapping f10 on the keyboard while turning on the computer.  Once you see the troubleshoot option, you can stop tapping the f10 and stop holding the alt key.  Then you can try the keep my files and
remove everything ( just remove by files and fully clean the drive ) by following the steps which was mentioned above. 

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If this answers your question and solved your query please "Click on Yes" or "Click on Like" if you find my answer useful.

Safi25

Hey did you find any solution ? Same Laptop, same Problem , worked fine for a year , but from last 3-4 months I have psychological issues due to this Laptop man , Tried everything nothing works

Jeddaii

https://community.acer.com/en/discussion/comment/1302505#Comment_1302505

No bro, I've tried doing a factory reset and it still persisted. I was able to play around 8 hours non-stop but recently just received the error particularly in Valorant. Such a shame this keeps happening.

Anish_1233

lol same problem please tell me someone how to fix it