Predator Helios 300 - no bootable device

Saintlucifer1331
Saintlucifer1331 Member Posts: 1 New User
edited August 25 in Predator Laptops

yesterday I got a system update after which my laptop screen turned black and no bootable device started to appear on screen. I went into the bios by pressing f2 and the ssd was not detected in it. I pressed f9 and tried again but it was no use . I don't understand what is the issues here. It has been only a year since I bought the laptop.

can you please help with the issue.

Answers

  • Axxo
    Axxo Member, Ally Posts: 925

    The cause of the issue is that the Hard drive is not communicating with the motherboard. It might be a cable issue or simply we might have to reseat the hdd.

    Let us do the basic steps first:-

    Doing the power drain and bios defaults will really help. Kindly follow the steps given below:

    Turn off the laptop. Disconnect or unplug the charger cable, devices or any other cables connected to your laptop. Close your laptop. Turn it upside down. On the bottom of the laptop, you can find a pin hole. It is a tiny hole. You can a find a battery symbol indicator next to the hole. It is like a + and - sign symbol as though somebody is trying to shift the battery out. Insert the pin on to the hole for 30 seconds. Remove the pin. Flip the laptop. Connect the charger cable, turn on the computer. Only on laptops where the battery is inbuilt you can find the battery reset hole on the back of laptop.

    If you don't find a pin hole on the back of laptop then you might be using removable battery. There is no need to unscrew anything to remove the battery. Turn off the laptop. Disconnect or unplug the charger cable, devices and any other cables connected to your laptop. Close your laptop. Turn it upside down. On the bottom of the laptop, please look at the top or bottom depending on the way you look at it. You can find a long door. It is a battery removable door. Just below that you can find a latch. If you move the latch you can remove the battery door. Once the battery is removed, flip the laptop. Open the top cover, press and hold the power button for 1 minute. Connect the battery back on the back of computer. Connect the charger cable back and then turn on the computer.

    If you don’t see a reset pin hole on the back of laptop or if you are not able to remove the battery (if it is inbuilt ) then please unplug all the cables and devices out of laptop. Hold the power button for 1 minute. Connect all the cables back and restart the computer.

    While turning on the computer, tap f2. It will go to bios. Press f9 once. It will show load bios defaults with a yes or no popup. Press enter. Popup screen will disappear. Press f10 once. It will show save changes popup with yes or no. Press enter. Computer will restart and it will load into windows.

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