Ipconfig shows the "media disconnected" message.

Yeeterd4y
Yeeterd4y Member Posts: 1 New User
edited August 25 in Windows 11

Would be great if someone can tell me how to fix the "media disconnected" message after i tried "ipconfig/renew". Those solutions round Microsoft support is completely useless for me.

Please help me, thank you.

Answers

  • William_mk2
    William_mk2 ACE Posts: 4,198 Pathfinder

    @Yeeterd4y

    Restart the computer and check.

    Try windows + r - on run - type ncpa.cpl

    It might show you bluetooth - not connected , ethernet - network cable unplugged - Wifi - not connected

    Try to check whether you are using wired or wireless connection.

    If you are using wireless connection - try to connect to wifi

    Tried to go online using edge.

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  • Puraw
    Puraw ACE, Member Posts: 12,392 Trailblazer

    Hi, IMO 90% of the networking issues are caused by an outdated router or bad internet link, check with your phone company/ISP if there are issues in your area, check your link with this Ping command: ping -n 10 community.acer.com that should return zero packets lost, if the latency is high (low bandwidth/high traffic) you may get 30% lost with Pings of >100ms, check also with www.Speedtest.net your Wi-Fi connection speed. The more you fiddle with these networking commands the worse your issue gets. In Windows11 Reset Network & Internet:

    In Windows 10 follow this routine: How to Reset Network Settings in Windows 10 (lifewire.com)

  • billsey
    billsey ACE Posts: 33,745 Trailblazer

    Do an ipconfig /all to see what adapters are active. The /renew you show says you aren't connected to a WiFi network, so it can't renew a DHCP lease. That's normal when you aren't actually connected…

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