Sound problem of S5-371T laptop

Milliy
Milliy Member Posts: 2 New User

How can I fix the sound problem of S5-371T in the sound setting of the input microphone or recording device? I could not "test your microphone" because the blue bar that rises and falls as I speak into my microphone is not moving. Please help me out.

Answers

  • Puraw
    Puraw ACE, Member Posts: 12,820 Trailblazer

    This is a 2016 Windows10 laptop and if you have installed Windows11 some drivers may not be available. Download DDU from Wagnardsoft.com and run that in Safe Mode to uninstall all the Realtek audio drivers. Just reboot and Windows will install compatible audio drivers, you need to only install the RTK Audio Console manually from Acer Support or RTK Audio Control form the Windows Store.

  • Milliy
    Milliy Member Posts: 2 New User

    Thanks, Puraw for your prompt tip of advice.