Acer Veriton PCs keeps shutting Off, Service Network failing to resolve issue

pkkamalasanan

We purchased 4 PCs of ACER, VERITON in March 2024 and two of them found faulty.… The PC is getting switched off abruptly in between the working, and further not booting… after one or two days again the PC will boot and the same is repeating.. we have lodged complaint with the customer care, and they have changed the mother board 3 times, but still the issue existing…This one is a central government office and we are doing the data analysis work , and smooth working of PC is mandatory….The service network is an utter failure and no support is getting from anywhere.. my last complaint was on August 6th 2024, but still pending… what we have to do for a permanent solution of our problem.

[Edited the thread to add issue detail to the title]

Larryodie

I'm no expert but ventilation, AC power quality and server could be a problem ?

billsey

It doesn't help a lot to only say "Veriton" since there are so many different Veriton models. Your full model number is usually on the same sticker as your serial number, it should look something like xxxxx-xxx-xxxx. A full power off abruptly like that is often caused by something going too high in temperature, so monitoring that might help pin the issue down.