CB311-9H-C1JW Won't Turn On - Bad Battery?

maest
maest Member Posts: 1 New User

Battery was at about 50% but quickly turned off. Won't turn back on. Plugged it into to original charger and tried to charge. Battery LED remained off. Tried other charges with no luck. Confirmed OEM charger worked by using to charge another device. Removed back panel and disconnected and reconnected battery.

Is this something that be fixed with a new ap19a8k battery? Or is it something more significant if it won't turn on and LED won't light up when plugged in?

Answers