Acer swift go 14 SFG14-73 trackpad multi media controls not lighting up

Sedh
Sedh Member Posts: 1 New User

The trackpad multimedia features it has is not lighting up. Even though its not lighting up the feature still works while watching yt. I tried restarting the computer and after truning on it shows up for a brief moment before the multimedia lights go off again. Anyone know how to fix this?

Best Answer

  • StevenGen
    StevenGen ACE Posts: 12,204 Trailblazer
    Answer ✓

    The Swift SFG14-73 is a 2024 new laptop model and anything that is not working on your laptop you should consult Acer Tech Support as your laptop is under Acer warranty and they need to inspect the touchpad and get it to work as intended. It could be that your Swift SFG14-73 has corrupted drivers and the touchpad driver needs to be uninstalled, and the laptop rebooted and let the driver reinstall itself at reboot or there is a lose or faulty touchpad cable or faulty touchpad that has stopped the multimedia features of it lighting up has stopped working.

    Parts that could be lose or faulty internally in your Swift SFG14-73 laptop

    If this answers your question and solved your query please "Click on Yes" or "Click on Like" if you find my answer useful👍

Answers

  • StevenGen
    StevenGen ACE Posts: 12,204 Trailblazer
    Answer ✓

    The Swift SFG14-73 is a 2024 new laptop model and anything that is not working on your laptop you should consult Acer Tech Support as your laptop is under Acer warranty and they need to inspect the touchpad and get it to work as intended. It could be that your Swift SFG14-73 has corrupted drivers and the touchpad driver needs to be uninstalled, and the laptop rebooted and let the driver reinstall itself at reboot or there is a lose or faulty touchpad cable or faulty touchpad that has stopped the multimedia features of it lighting up has stopped working.

    Parts that could be lose or faulty internally in your Swift SFG14-73 laptop

    If this answers your question and solved your query please "Click on Yes" or "Click on Like" if you find my answer useful👍

  • AnnabelleS
    AnnabelleS Member Posts: 1 New User

    Hi Sedh, were you able to fix the issue? I have the same problem.