Want to install Touchpad driver but need to install Serial I / O driver in Swift SF314-42?

fertiliser

Hi all, I have an Swift SF314-42 and wanted to ask a quick question - my touchpad has stopped responding, despite trying the 'activate touchpad' button (Function + F7) - I wanted to reinstall the driver for this, but on the drivers page, it says, 'please reinstall serial I / O driver before installing touchpad driver'.

Two issues though:

1) There is no 'Serial I / O driver' listed, after putting in my serial number.

2) There is no actual Touchpad driver listed either, in the list of drivers ??

Can someone please advise?? Thankfully I have a bluetooth mouse, but I'd like my touchpad back, if poss.

Thanks.

SJ

[Edited the thread to add model name to the title]

billsey

First of all, if you have the functions keys in media mode then you need to use F7 instead of Fn-F7. Verify first if that is your issue. It's much more likely that than a driver problem. Next, there isn't a touchpad driver specific to the SF314-42 models. I believe it uses the generic Windows drivers instead of anything proprietary, so you can ignore the warning. Are you running Windows 10 still? I don't think Acer has released any W11 drivers…