A515-57 Issues with sound / headphones

Tolle
Tolle Member Posts: 3 New User

Hi, I'm using USB-C to connect my screen (DELL P3223DE) to my notebook. The connection is used as power cable at the same time so that I just need one cable. This is working fine apart from the sound. When I use that connection then neither the speakers nor connected headphones are not recognized and thus not working. When I use an HDMI-cable and the standard power cable then everything is working fine. Drivers are all up to date.

With another notebook it is also working fine.

Any idea how to fix this issue?

Answers