Some keys on my Predator Helios 300 (2020) PH315-63-521 are not working

rjhond
rjhond Member Posts: 3 New User
edited August 24 in Predator Laptops

hi, some keyboard keys on my Predator Helios 300 (2020) PH316-63-521 windows 11 are not working. The keys that are not working are: esc, tab, shift, win, 1, 6, 8, 9, q, a, and, d. I already tried to use an external keyboard, and it works fine. Any ideas how to fix my problem? Thanks!

[Edited the thread to add model number to the title]

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