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The keyboard on my predator helio neo 16 laptop does not work

Member Posts: 4 New User

Hello, I had not turned on my laptop for a few days and today I had to use it and when I wanted to log in the keyboard did not respond, I thought it was some update problem, I connected an external keyboard, I updated, and it seemed to have worked because it let me write for a few minutes, but after a while it stopped working again, now I have noticed that when I turn on the laptop for a few seconds it lets me press keys and it works but after a few seconds it doesn't, any idea what I could do?

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