Why am I recently unable to take screenshots using ctrl+show windows keys on Chromebook CB315?

Teeare1
Teeare1 Member Posts: 1 New User
edited August 7 in Chromebooks

For several months now, I am unable to take screenshots on Chromebook Model Number CB315. I have used several combinations of keys: ctrl+show windows, ctrl+shift+show windows, ctrl+shift+search+show windows. All selections result in refreshing the page. Notably, the only button that function independently on the top row is the arrow left key, and it redirects to a Chromebook Apps and Games page. I have exhausted finding a solution online. My device is no longer under warranty, so all help is appreciated.

[Edited the thread to add model number to the title]

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