My laptop was on charging, and suddenly it turns off, now the laptop isn't charging.

Mithu
Mithu Member Posts: 18 Troubleshooter
in Nitro Gaming

My laptop turns off and now's it's not charging ,not turning on, laptop isn't hot, but still not turning on, I've tried pressing the power button 30 second, still no luck, it happened previously once, but then it turned on after I reset the battery with battery pinhole, but now, it's not working this time.

Answers

  • Alejandro_AC
    Alejandro_AC ACE Posts: 13,317 Trailblazer

    Hi @Mithu please indicate the exact model of the equipment.

    Check if your model has a reset hole on the bottom:

    How do I perform a power reset on my Acer notebook? - Acer Community


    Regards.

    • Haga clic en "Me gusta" si mi respuesta fue útil o márquela como solución si se resolvió, ¡gracias!
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    • Please click "Like" if my answer was helpful or mark it as solution if it was solved, thanks!
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  • Mithu
    Mithu Member Posts: 18 Troubleshooter

    I have tried it, it doesn't work..

  • Alejandro_AC
    Alejandro_AC ACE Posts: 13,317 Trailblazer

    In that case, have it checked by a technical service to verify the origin of the problem, which could be in the battery itself or the charging circuit.

    Regards.

    • Haga clic en "Me gusta" si mi respuesta fue útil o márquela como solución si se resolvió, ¡gracias!
      • Colaborador pro bono, no trabajo ni hablo en nombre de Acer
    • Please click "Like" if my answer was helpful or mark it as solution if it was solved, thanks!
      • Pro bono contributor, I do not work or speak on behalf of Acer
    • MVP de MSFT (2003-21) & Windows Insider & X (alezmvp)

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