My Acer Aspire 7 A715- 76G-53E0 doesn't have a reset option in the troubleshooting menu. What to do?

Taqbir2025
Taqbir2025 Member Posts: 7 New User

I am trying to reser my laptop. But when It goes to troubleshooting menu, it doesn't show "Reset this pc" option. So I can't reset it.

I also tried to give it a new windows. But it does not detect any drive. So, the new windows cannot be installed.

What do I have to do to get back the "reset this pc" option?

Best Answer

  • StevenGen
    StevenGen ACE Posts: 11,936 Trailblazer
    Answer âś“

    You RESET the OS through windows at Settings > System > Recovery >

    Then this screen comes up and you have two choices

    To do a clean install of Win-11 in your laptop you first need to get a USB of at least 8GB capacity, construct a boot USB with Rufus 4.5, then download the Win-11 .ISI 23H2 version OS onto that USB and also go to the Acer Support page for the Aspire 7 A715- 76G and download the IRST (Intel® Rapid Storage Technology) Driver version 19.2.0.1003 that is situated in the DRIVER section, then put the unzipped IRST file onto the Win-11 installation USB so that when you get to the Win-11 installation section of Where do you want to install Windows? > Load driver, you load the IRST (Intel® Rapid Storage Technology) Driver into the Win-11 installation, as afterwards your M.2 SSD boot drive will be recognized and you can continue the clean install of the Win-11 installation, it’s a simple process. Good luck and hope that all this helps you out.

    This is the section of Win-11 installation where you need to install the IRST . Load driver

    If this answers your question and solved your query please "Click on Yes" or "Click on Like" if you find my answer useful👍

Answers

  • Puraw
    Puraw ACE, Member Posts: 12,820 Trailblazer
    edited August 5

    Hi,
    That means that you either have reinstalled Windows or OEM windows was not properly installed, WIndowsRE recovery OS in the recovery volume on the boot drive is not the same version as the installed version so you have to make a new Recovery Disk on another PC with the same Windows version and boot your laptop with that USB recovery disk you made and in Troubleshoot select Reset this PC. To make a recovery disk, insert a blank 10+GB flash drive in the USB3.0 port of another Windows PC, boot to Windows and type Recovery in the Search bar, click on Do you want to create a Recovery Disk, takes 40 minutes.

  • StevenGen
    StevenGen ACE Posts: 11,936 Trailblazer
    Answer âś“

    You RESET the OS through windows at Settings > System > Recovery >

    Then this screen comes up and you have two choices

    To do a clean install of Win-11 in your laptop you first need to get a USB of at least 8GB capacity, construct a boot USB with Rufus 4.5, then download the Win-11 .ISI 23H2 version OS onto that USB and also go to the Acer Support page for the Aspire 7 A715- 76G and download the IRST (Intel® Rapid Storage Technology) Driver version 19.2.0.1003 that is situated in the DRIVER section, then put the unzipped IRST file onto the Win-11 installation USB so that when you get to the Win-11 installation section of Where do you want to install Windows? > Load driver, you load the IRST (Intel® Rapid Storage Technology) Driver into the Win-11 installation, as afterwards your M.2 SSD boot drive will be recognized and you can continue the clean install of the Win-11 installation, it’s a simple process. Good luck and hope that all this helps you out.

    This is the section of Win-11 installation where you need to install the IRST . Load driver

    If this answers your question and solved your query please "Click on Yes" or "Click on Like" if you find my answer useful👍