predator helios neo 16 black screen with only movable cursor

xAbender
xAbender Member Posts: 1 Newbie
edited August 3 in Predator Laptops

i have an predator helios neo 16 and when switching on valorant it shows nicely that the gpu has been converted to nvidia gpu but after playing it and quitting the game my laptop shows black screen with movable cursor. No alt + f4 works , no ctrl + alt + delete works, nothing works…BUT before this problem was not there but after updating my gpu these things has started. Is it gpu fault or windows fault or what?????PLEASE HELP ME

[Edited the thread to add model name to the title]

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