Aspire lite AL15-52 laptop stuck at connecting to network screen. How to fix?

Sankardas
Sankardas Member Posts: 2 New User
edited August 1 in Aspire Laptops

I I have purchased Aspire lite AL15-52 laptop through flipkart and delivered on 31/07/2024.

When started it is getting struck at connecting to network screen. Please advise for further

Also please advise the nearest Acer point for further assistance

[Edited the thread to add model name and issue detail to the title]

Answers

  • StevenGen
    StevenGen ACE Posts: 11,941 Trailblazer
    edited August 1

    Reinstall the Network adapter by doing this:

    Go to Device Manager > Network adapters > AX201 Wi-Wi adapter > Properties > Driver > Update Driver > Browse my computer for drivers > Let me pick from a list of available drivers on my computer > and then pick the latest Wi-Fi driver that is in the list, and reinstall that driver, as afterwards your Wi-Fi should work.

    If not, then go to the Acer support page for the Aspire lite AL15-52 laptop (as this is an Indian model only) and download the Wireless LAN - Wireless LAN Driver (AX201) - Intel - 2024/03/07 - driver version 22.200.2.1 and download this driver and install it onto your laptop as afterwards you will be able to connect to your wireless network.

    If this doesn't work, then there is something wrong with your network or your modem, so check the settings and if your modems wireless network transmits a signal. Good luck and hope this helps you out.

    If this answers your question and solved your query please "Click on Yes" or "Click on Like" if you find my answer useful👍

  • Sankardas
    Sankardas Member Posts: 2 New User

    Sorry, I think you didn't get my real issue. As I mentioned, ( I  have purchased Aspire lite AL15-52 laptop through flipkart and got delivered on 31/07/2024. When started it is getting struck at connecting to network screen.), this is a new Lap and I was trying to open it for the first time.

    Please advise