R241Y Monitor showing no signs of power

Jessicabrera05
Jessicabrera05 Member Posts: 2 New User

My Acer monitor has worked before with the same equipment using an Hp laptop, but this time I connected it with a usb-c and a HDMI cord attached to my laptop and monitor. The power supply for the monitor was lost, but I connected it with a knockoff. I’m not sure if it makes any difference but when I connect all the cords in and press the power button on for at least 30 seconds it doesn’t show any blue LED light. My laptop identifies another display but no sign of power on my monitor.

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