My laptop keeps crashing

jellyfish
jellyfish Member Posts: 1 New User

I just got a new laptop, and it crashes for honestly no reason. im gonna be honest, i dont know much about laptops. it keeps saying “ran into problem” (summarizing) when i say i just got it, i just bought it today. sometimes it runs great, i use brave browser too. im stuck and frustrated.

Best Answer

  • Puraw
    Puraw ACE, Member Posts: 14,484 Trailblazer
    Answer ✓

    Start by uninstalling all pre-installed bloatware, all 3rd-party browsers like Brave, trial versions and anti-virus programs, check the background processes in Task manager those should not exceed 65. Check you RAM if not soldered and only 4 or 8GB increase RAM to 16GB. Make sure the battery is 100% charged and keep your adapter/charger plugged in 24/7.

Answers

  • Puraw
    Puraw ACE, Member Posts: 14,484 Trailblazer
    Answer ✓

    Start by uninstalling all pre-installed bloatware, all 3rd-party browsers like Brave, trial versions and anti-virus programs, check the background processes in Task manager those should not exceed 65. Check you RAM if not soldered and only 4 or 8GB increase RAM to 16GB. Make sure the battery is 100% charged and keep your adapter/charger plugged in 24/7.

  • StevenGen
    StevenGen ACE Posts: 12,696 Trailblazer

    It would be allot more helpful as we could advise you much more precisely if you told us which model name and number laptop you have. There is allot of general advice of how to improve your laptops performance, but the best is if you tell us the exact model number so that we can advise you precisely and specifically about your laptop.

    If this answers your question and solved your query please "Click on Yes" or "Click on Like" if you find my answer useful👍