Not able to register new Helio Neo 16 laptop

Spravioli
Spravioli Member Posts: 2 New User
edited July 26 in Aspire Laptops

'Hi community! Bought a new Helio Neo 16 laptop. A message stating "This product is already registered" pops up when I enter the SNID. Previously owned an Aspire which still shows up as a registered device. Can someone please help with this? Has this happened before to anyone else?

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