Acer Spin SP513-51 won't run on battery

EssKayKay
EssKayKay Member Posts: 2 New User

Hello,

I recently purchased an older Acer Spin SP513-51-57TP laptop. It was working great until today. It runs fine if plugged in but will not run/boot when on the battery. The taskbar battery display shows “Fully Charged”. Windows 10 > System > Battery shows 100%.

I have done a couple suggestions I found online:

  1. BIOS reset
  2. Disconnected the battery, discharged, booted when plugged in, while still running plugged the battery back in, shutdown.

Any other suggestions would be greatly appreciated.

Thanks,
Steve K.

Answers

  • EssKayKay
    EssKayKay Member Posts: 2 New User

    I believe I found my problem. The bottom of the laptop case was not firmly secured. I removed and replaced it. Now all appears to be fine.

  • billsey
    billsey ACE Posts: 34,313 Trailblazer

    Good to know, they likely have a tamper switch installed that was tripping because the case wasn't fully seated.

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