microsoft excel and word font color and fill cell color do not work on new aspire 3

RZC
RZC Member Posts: 2 New User

downloaded microsoft office home student 2021 on new Aspire 3. opened a file, but colored cells and colored font are not colored. file is fine on old PC. same issue is present with Word [can't change font color]. color is present on desktop icons and in other apps. this seems to be an Acer/Microsoft issue.

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  • Puraw
    Puraw ACE, Member Posts: 12,829 Trailblazer
    Answer ✓

    Uninstall the pre-installed MS 365 program in Windows Add and remove programs, I have that Office version too, click on repair in Add and remove programs at the 3 dots at the right. Fill and font color are basic functions in Office 2021 and work fine in Windows11 but if you have a much older version Word document or Excel sheet, certain features may not work properly. Open a new document and spreadsheet and fill some cells with different colors or change the font color and you will find that works.

  • RZC
    RZC Member Posts: 2 New User

    Thanks for your response. After I submitted this question I came across a comment in another discussion of font colors. The author said that if you have personalize windows with a high contrast theme, then Microsoft office fonts and cell colors are restricted to black. I was using a high contrast theme. When I changed to something else, the problem was fixed. it would have been nice if a comment about use of those themes and font colors had been noted.