BSOD and system crash in my Acer Nitro

Chiarra
Chiarra Member Posts: 2 New User
edited July 2024 in Nitro Gaming

Hi!

I have been a happy owner of a laptop for a month now Acer Nitro. However, there were a few times when the system froze up, resulting in the inability to do anything on the laptop for a few seconds or a black screen. Additionally, I got a blue screen (BSOD) twice.

I checked the event log and the following applications are causing errors (pictures attached). From what I noticed, the most common causes are: Installed Packages Agent.exe, AcerRegistrationBackGroundTask.exe, NVDisplay.Container.exe and liveupdatechecker.exe

What can I do to improve the quality of the laptop's operation without losing the warranty (I have it extended for an additional two years)?

[Edited the thread to add Issue detail]

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