Aspire 5 A515-56G My mx450 graphics card shuts down when doing heavy tasks

od54242
od54242 Member Posts: 2 New User
edited July 18 in Aspire Laptops

For example, it opens while playing Hades and Dead Cells, but when I try to play Witcher 3, it throws me out of the game, and then when I try to open Hades, it says GPU is not found. This suddenly happened while I was playing Witcher 3 yesterday. I updated the video card, updated the bios, downloaded and installed Directx, but of course it was installed, can someone help me please?

[Edited the thread to add model name to the title]

Answers

  • Puraw
    Puraw ACE, Member Posts: 12,159 Trailblazer

    What is your PC/laptop model, if a laptop is your power adapter or USB-C charger plugged in when this happens? Is the battery charged to 100%? Check the available RAM and VRAM and CPU/GPU temperature.

  • od54242
    od54242 Member Posts: 2 New User

    My Acer Aspire 5 A515-56G device and yes I'm playing with the charge at 100% and I can't do temperature control because the graphics card shuts down when I try to play games or do FurMark tests but it opens light games and the maximum temperatures I saw in the games it opened are 60 degrees. I've only had it for 7 months.